The first step in assessing Bitpin's credibility is to analyze its legal identity and regulatory infrastructure. This platform operates under the ownership of "Sana Imen Mabadele Anzali Free Zone" company, whose registration details can be verified via the Rasmio system (image below). Furthermore, the organization's active membership in the country's Trade Organization of Computerized Professions (Naser) as well as its membership in the Fintech Association, provides an additional layer of assurance for users. A frequently asked question is: Is Bitpin an exchange or a wallet? In response, it should be said that Bitpin is an intermediary exchange that also provides the ability to store assets in secure, dedicated wallets.

In response to this key question, based on security reports and records to date, no official or documented reports have been published regarding a hack of the Bitpin exchange or a successful breach of its core infrastructure. By utilizing multi-layered security protocols, storing more than 95 percent of assets in "cold wallets," and encrypting sensitive data, this exchange has managed to maintain its security coefficient against cyberattacks.

Although the term "unhackable" is not absolute in the digital world, the platform's stability and lack of user data leaks demonstrate its robustness. Of course, users should note that this exchange has attracted less attention in the Iranian market compared to other competitors and operates in a secure environment. Also, rumors that Bitpin is a scam are mainly rooted in phishing attacks (spoofing pages) resulting from user lack of awareness, not a technical defect in the exchange itself. In fact, Bitpin is considered a secure exchange to this day.

• PinClub: Bitpin's customer loyalty club where you can complete missions and collect points to enter raffles and win various prizes.

• Loan: This service allows you to receive IRR credit without needing a guarantor, simply by collateralizing your digital assets.

• Staking: A space where by participating with your assets, you help secure the network and receive periodic rewards in return.

• Affiliate: A system that rewards you with a portion of the trading fees from friends you invite using your dedicated referral code.

• Bot: A smart tool for automated trading that executes buy and sell orders 24/7 based on your chosen strategies.

• Gift Card: Provides the ability to create digital cards with various designs and custom amounts of cryptocurrencies to gift to others.

Access to Bitpin exchange services is available to all Iranian users who have reached the legal age (18 years old) and provide valid identification documents. However, it should be noted that Bitpin is an exchange operating in compliance with the laws of the Islamic Republic of Iran, and access requires acceptance of Know Your Customer (KYC) terms and conditions. Without this process, fiat withdrawals or transfers of digital assets will not be possible.

Additionally, access to the Bitpin exchange via its website and mobile application generally has no restrictions for Iranians living abroad. However, in situations such as the internet outage in Dey 1404 (January 2026), restrictions were applied to access from other parts of the world.

In such scenarios, despite the use of cold wallets and asset security, unforeseen limitations may occur, and users should remain vigilant. Overall, Bitpin's reliability in providing continuous services has ensured access without the need for IP-changing tools for domestic traders.